Case file · Mortgage bank going national
InterCap Lending
Before
New owners wanted to grow from a local bank into a national one. But the first lender to call a lead back usually won it, and agents ignored web leads to wait for inbound calls.
What we built
- Enterprise CRM
- Hybrid Round Robin
- Asterisk auto-dial
- LOS integration
- One alert for web and phone leads
- 50 → 150loans a month, in the first month
- 300loans a month the month after
- < 3 secaverage speed to contact











