Custom Software Development
Challenges of Custom Software Development
Launching a custom software development project can be a key way to give your company a competitive advantage in the marketplace, but is also no small endeavor and requires great planning. Taking your time to identify both your true needs and expectations as well as the right partner who can deliver on them will truly pay off in the end. The most successful projects apply the ethic of “measure twice, cut once” as they go about kicking things off. We’ve outlined the larger concerns below:
ESTABLISHING END GOALS
Getting buy-in from all key decision makers is crucial. In ‘agile’-type environments, continuous close coordination with customers/end-users is necessary to ensure that changing/emerging requirements are understood.
The enemy of any custom software project is a lack of communication. With so many moving parts, everything must be discussed and evaluated, preferably as you go. Promoting teamwork and cooperation as much as possible is key; use prototypes and/or continuous communication with end-users if possible to clarify expectations.
This is where the majority of failed custom software projects meet their demise. Excessive optimism and a lack of realism can lead to dashed expectations for both sides. Make generous accommodations for all variables, such as planning, design, testing, bug removals, re-testing, iterations, and step-by-step documentation, in order to set expectations.
With any custom app development, testing throughout is essential for eliminating errors, tweaking functionality and fixing bugs. A variety of testing processes should be applied throughout, such as static code analysis/testing, test-first development, unit testing by developers, built-in testing and even diagnostic capability assessment. By checking at every stage, small problems can be fixed before they become big ones.
MANAGING SCOPE CHANGES
Throughout any custom software design process, changes are often inevitable, and often necessary. But as soon as it becomes apparent they’re needed, it’s important to rope in your partner and assess how this change of scope will affect cost and timeline, if at all. All scheduling changes should be noted and if possible, try to work closely with customers/end-users to manage expectations. Employing “agile” development processes can be highly beneficial in these situations.
What to focus on when
ESTABLISH SIMILAR VISION
It’s absolutely crucial that the project lead and the developer partner share the same vision of what the project needs to accomplish. A partner that can not only build what you want, but help shape your vision is the one who will best develop your product.
GET AN ESTIMATE FIRST
We provide a free consultation with an application architect that is free of charge. We go over the entire application, have internal meetings, and come up with an estimate for free. You want to know what you are getting into.
CREATE APPLICATIONS THAT CAN SCALE
This fits into the “easier said than done” category. Many developers will promise this, but not all have the experience and history of success with fully database-driven applications with over millions of active users. Vet your partners wisely.
KEEP AN EYE TOWARDS INTEGRATION
Making different systems and technologies all play nicely together is a goal that might take more time and energy up front, but will pay massive dividends down the road. It's a fact of life today that you have to get along with others--other companies technologies, the more common practices of industry at large, even government.
Be On The Lookout For:
- Lack of Proper Expertise Among In-House Developers
- Lack of Proper Testing Procedures
- Short term business objectives. - hey force development to be rushed, patch oriented, and encourage the wrong sacrifices for small gains now rather than bigger gains later.
Managing project costs
Costing out any custom software development project requires a thorough inventory of all the goals and variables. But a truly collaborative partner works diligently to outline them all at the onset of the project for maximum transparency. The full costs of the project will include not just the development of the software but also implementing it within your company. Other variables include:
If your custom application development goals involve complex functionality and advanced coding,, the more personnel and development time will of course be required.
Every business has different scalability requirements that need to be identified and scoped for. For example, are you building custom enterprise software to serve the needs of 10 users or 10 million? Does your data need to be available and responsive across the globe?
Costs vary immensely depending on the time developers need to write code for each user interaction screen. If a social app needs 4-5 screens, but a business platform requires 20-30, those two projects would generally have very different budgets and timelines.
Reaching MVP (minimum viable product) is often just the first phase. Updates in business processes, regulations and requests for new features usually require future development.
Building a custom software solution is of course only part of the job. Housing it is another. The modern solution is to host it in the cloud. While these costs vary, it’s usually to your financial advantage, but we can provide cost analysis comparisons for different solutions.
The Baytech difference
One of our key differentiators is this: We never use offshore resources. This allows us to maximize quality control while still offering premium services at competitive rates. We get the job done right the first time, so costly rewrites aren’t necessary. As an agile mid-sized custom app and software company, we’re staffed with an efficient team of highly trained and effective engineers.
A long tradition of success
Originally founded in 2007, Baytech has provided custom application development solutions for companies of all sizes, from small start-ups to Fortune 500 companies across a wide range of industries, totalling more than 100 separate projects.
With a team of more than 15 highly skilled software architects on site, we never rely on offshore developers for our custom software design. Our founders Bryan and Jeff have tackled nearly every challenge imaginable in the industry and have the experience to guide you to the efficient, effective and successful solution you’re looking for from a custom software development company.
Learn more about our history here.
Preventing project failure
Building a robust and effective custom software solution is fraught with potential obstacles. But by taking every conceivable precaution, it’s easier to avoid an unsatisfactory result. Aligning on expectations, timelines and logistics with your partner is 90% of the battle. In order to reach your expectations, we work with our clients to make sure they have the right support team on their end to ensure long-term viability. Be aware of the following factors:
Your partner needs to know your goals, desired customers, estimated budget and your approval process up-front to stay on track and avoid surprises.
If your partner feels the proposed timing is unrealistically tight to provide the best custom software development services, they will likely recommend a different timeline to avoid a disappointing final product.
With a custom software company that believes in an iterative development process, you’ll get to see multiple iterations of the software as you go, allowing check-ins throughout.. Regular deliverables and demos ensure a healthy awareness of development progress and a consistent feedback loop, so you there are no surprises.
Building software involves constant back & forth. With your commitment to eliminating lag-time and providing smooth, efficient, timely feedback throughout, we can complete your project on time and on budget.
Modernizing older technology
As your company evolves,, system upgrades to your custom software design are completely expected–and indeed inevitable. Common reasons for upgrading are:
1) The diminishing return of paying to maintain and make changes to existing technology
2) Changing government regulations force you to adapt.
3) An older system isn't performing well or just looks outdated. But a truly seasoned custom app developer has seen them all and will be able to propose a solution.
WHEN TO KEEP YOUR EXISTING SOLUTION:
If you’ve invested a lot of money into your system and it meets your needs, there’s probably o reason to upgrade just because something is new and shiny. Even if performance is starting to slow down, you can purchase newer hardware, archive data sooner, or rewrite a portion of the code and break it out into its own microservice on newer technology.
WHEN TO START FROM SCRATCH:
If the software system you built is of strategic importance to your company, starting over is often inevitable. Be sure you are doing it for the right business reasons. Any of the following reasons are good as long as it meets a business objective and the cost of updating or adding to the existing software is cost prohibitive.
If the new technology will:
- Increase productiving
- Improve customer engagement
- Improve communication
- Improve ease of maintenance
- Reduce costs
- Improve performance and scalability
- Improve security
A smarter collaboration process
After nearly 15 years of successful projects in custom software application development, we’ve learned that the best results begin with us all being on the same page at the start. So we go out of our way to get to know your goals, end-users, logistics, variable and timelines as deeply as possible before we begin. The more we know up front, the less backtracking later. Here’s our 5-step action plan:
The first phase is the meeting of the minds. Here’s where we get to know your vision, find out how it aligns to our skills and experience, and truly do our homework as we go about our custom application development process. Our founders oversee every step for quality control.
We kick off each project with an upfront agreement on cost and timing. We’ll offer a plan for a custom software solution that will be truly worth the investment, providing specific details about what you can hold us accountable for at each phase.
Our principal skillset as a custom software development company resides here. Our team gets to work, using only in-house developers, applying the right tools and strategies to make your project a success. And our online project management portal provides transparency throughout the process.
Here’s where our architects and developers bring your vision to reality. We loop in your team, give them the reigns, get real-time feedback and adjust, making sure you get the most from your new custom applications.
We’ll be right beside you as you bring your solution into the world. This is where the advantages of of custom-designed software truly become clear to both you and your customers. And as your company grows, we can help you make updates to keep things running at peak efficiency.
Recent case studies
A quick overview of some of our AWS migration development projects for recent clients:
New American prides itself on being a family-owned, independent Southern California mortgage lender. They evolved from a small call center with a limited workforce into a leader in the national mortgage scene. They facilitated their early success through innovative marketing efforts that helped them undercut the powerhouses in the home loan industry.Read more
InterCap Lending is a local family mortgage bank. In 2010, it gained new ownership who had big plans to grow the bank from a local bank to a national mortgage bank.Read more
CashCall Inc is a premier mortgage lender based in Orange, California. They specialize in finding loans for customers looking for financing to support their dream of owning a home. CashCall agents needed to have accurate information at their fingertips to match clients with the right mortgage.Read more
RealSource Partners knew they had what it took to become one of the premier commercial real estate brokers in the country. The focus and personal investment they provided helped them quickly establish themselves as a force on the West Coast. RealSource specializes in investigating properties and facilities that would be good for their clients and summarizing the information for their leaders.Read more
MedData is a Fortune 500 company in the healthcare industry that provides tools and services to hospitals and healthcare organizations nationwide. One of MedData's major offerings is a line of services to help find appropriate medical coverage for patients once they've been admitted to the hospital. This aspect of the revenue cycle management process has become increasingly important for MedData's key customer-base.Read more
Broad industry experience
We’ve completed custom software development services for the following industries:
Software & High-Tech
Ultimately, as a custom software development company, we only succeed if you do. With each custom software solution we’ve completed in our long history, we’ve learned that the only acceptable goal is clients who feel like they couldn’t have possibly gotten a better result.
We’re as obsessive about our services as you are about your company’s mission. And since most of our future business comes from satisfied customers, your satisfaction is our number one priority. If you’re happy, we’re happy.
“These guys know their stuff. Bryan is the architect that can build your dream software product. We started with only a rough idea of what we needed, and they guided us through the whole process.”
Cash Call Mortgage
“We’d shopped around to overseas and budget developers. In the end, we realized that experience matters. We needed the knowledge and guidance that Baytech were able to provide. They’re always accountable, and they deliver what they promise: software that works.”
“Users have adopted the solution faster than expected due to the vendor’s excellent problem solving skills. Baytech Consulting specialists are attentive listeners with a results-oriented working style. Customers can expect responsive, clear communication.”
“The lead management process improved significantly after the new CRM system was adopted. Baytech Consulting delivered a useful enterprise tool. Their team was committed to finding the best possible solution.”
Ralis Services Corp
“Baytech Consulting is significantly more focused than anyone else I’ve worked with.”
California Financial Services
“Bryan, Jeff and the team always make us see a better solution for the problems we have. They are go-to guys for software solutions that make our business run better.”
Get in Touch
Software is what you depend on to get things done.
Baytech is who you depend on for software.