Baytech Notetaker for Zoom

What it is

Baytech Notetaker is Baytech Consulting's internal meeting assistant. When a meeting involving Baytech is scheduled, the Notetaker joins the Zoom call as a clearly visible, named participant. It records the meeting and produces a transcript and summary that the Baytech team reviews in our internal portal. It is used exclusively by Baytech Consulting employees and is not offered to the public.

Adding the app

Before you start you need two things: a Baytech portal account with Zoom recording enabled, and a Zoom account. If the Zoom recording row described below is not on your Connections screen, your portal account does not have the permission yet — ask a Baytech administrator.

1. Sign in at app.prod.baytechconsulting.com.
2. Click your name or avatar at the top right, then Account.
3. Open the Connections tab. The Zoom recording row shows Not connected. (Going straight to app.prod.baytechconsulting.com/zoom opens the same screen.)
4. Click Connect Zoom. You are taken to Zoom's own consent screen, which lists exactly what is being requested. Baytech never sees your Zoom password.
5. Approve on Zoom's screen. You return to the Connections tab and the row now reads Connected, with a Disconnect button.

Using the app

Once connected, there is nothing to run and nothing to remember. The Notetaker joins Zoom meetings that a connected Baytech team member attends — including meetings hosted by a client — and it always joins as an ordinary, clearly visible participant named for Baytech. Everyone in the meeting can see it in the participant list, and anyone, including the host, can remove it from the meeting the same way they would remove any other participant.

After the call ends, the recording is transcribed and summarized automatically. The transcript and summary appear on that meeting's page in the Baytech portal, where authorized Baytech staff can read them.

If something looks wrong:

• The Notetaker did not join a meeting. Nobody in that meeting had a connected Zoom account. The Notetaker only enters on the authorization of someone who connected and is in the room.
• Your row says "Reconnect". The authorization was revoked — usually because the app was removed on the Zoom side, or the Zoom account changed. Click Reconnect and approve again.
• The meeting is hosted by an outside account. Joining meetings hosted outside Baytech's own Zoom account requires this app to be approved by Zoom. Until that approval is in place, the Notetaker can only join meetings a Baytech account hosts.

Removing the app

There are two ways to disconnect, and either one is enough. Both take effect immediately.

• From the Baytech portal. Go to Account → Connections and click Disconnect on the Zoom recording row, then confirm. Baytech revokes the stored authorization at its recording service first and removes the local record afterwards, so a failure leaves you connected rather than silently orphaning the grant.
• From your Zoom account. In Zoom, open Settings → Connected Apps (or Manage → Added Apps in the Zoom Marketplace) and remove Baytech Notetaker. The grant is gone on Zoom's side at once, and the Baytech portal marks the connection inactive and offers a Reconnect button.

What removal does. The Notetaker stops joining Zoom meetings on your authorization, so it will no longer attend client-hosted calls you are in. Meetings already recorded are kept and stay visible to authorized Baytech staff in the portal — removing the app does not delete past recordings. You can reconnect at any time, and nothing is retained on Zoom's side after you disconnect.

Data & privacy

• Meeting recordings and transcripts are stored in Baytech Consulting's own systems and are available only to authorized Baytech staff.
• Zoom sign-in tokens are stored encrypted by Baytech's self-hosted recording service; the Baytech portal itself stores no Zoom tokens.
• The app requests only minimal Zoom permissions: reading the authorizing user's basic profile, and token support so the bot can join meetings that user attends.
• No Zoom data is sold or shared with third parties.

For how Baytech Consulting handles information more generally, see our privacy policy.

Support

Questions about Baytech Notetaker? Contact us at development@baytechconsulting.com.

Baytech Notetaker is a Zoom app operated by Baytech Consulting for internal use. Zoom is a trademark of Zoom Communications, Inc.