Overview

Costera Waste & Environmental provides waste transportation, disposal, and environmental field services. The founders have over 20 years’ combined experience and have established a name for themselves on the West Coast. They consult as well as coordinate, manage, and contract the vendors who fulfill services for environmental projects.

Review

Challenges

The founders recently started the company and knew they would not be able to grow without a platform to help manage the operations of their unique industry. There was only one software option in the market, but it was incredibly cost prohibitive, did not perfectly follow their own business process, and they would not control their data.

To scale, they needed their own software solution to optimize their workflow and manage quotes, projects, and invoices. They also needed a way to quickly print government hazardous waste forms and pay their vendors.

Solution

Baytech jumped right in and handled every step of development. One of the owners worked directly with Costera’s founders to identify their needs, truly understand their business, and determine the best solution.

The development team then built the web application using an iterative process by continuing to work with the founders to gather requirements, writing the software in regular intervals, and scheduling frequent demos to provide a feedback loop.

The platform surpassed the original scope including client, estimate, job, invoice, and reconciliation management as well as vendor and accounts payable management. It automatically prints out government forms requirement for material transport and intelligently matches potential vendors to jobs based on the type of services performed and location.

The platform surpassed the original scope including client, estimate, job, invoice, and reconciliation management as well as vendor and accounts payable management. It automatically prints out government forms requirement for material transport and intelligently matches potential vendors to jobs based on the type of services performed and location.

Results

In a short period of time, Costera has successfully created thousands of quotes, jobs, and invoices. The system runs smoothly and has already allowed them to scale significantly, becoming a premier service provider. With a strong foothold in the West Coast already, they are now well positioned with the platform to expand nationally.

Client Testimonial

Costera Waste & Environmental, led by their VP Mike Bruno, expressed high satisfaction with the custom system developed by Baytech Consulting. Bruno commended Baytech's expertise in bringing the system to life, making it easy to understand and user-friendly. He noted, “Baytech’s ability to make the system come to life and make it easy to understand is impressive".

The company praised Baytech for their consistent top-tier service quality and their efficient project management skills. They emphasized how the system developed by Baytech streamlined their operations, stating, "The program that Baytech has created allows us to keep everything streamlined...it’s a one-stop-shop". This system was instrumental in organizing their workflow for about 600 jobs per year, a task that would have otherwise relied on inefficient methods like Excel spreadsheets.

Costera also appreciated Baytech's clear communication and honesty regarding timelines and deliverables. Bruno remarked on the positive impact of Baytech's engagement: "Baytech has been extremely consistent in the excellence of their service".

Concluding their review, Costera expressed complete satisfaction with Baytech's work and offered advice to potential customers of Baytech: "Think about what you want and properly articulate what you’re trying to build...Baytech is going to do a good job". This testimonial underscores the effective collaboration and successful outcomes of the partnership between Costera and Baytech Consulting.