Software Maintenance Consultants

A survival guide for selecting
Software Maintenance Consultants

maintenance-consultants

If you’re in charge of software maintenance at your company, you have a lot of responsibility on your shoulders. You’re constantly weighing the pros and cons of upgrading your company’s software to accommodate changing business conditions.

You have to make an informed assessment, and it’s easy to feel like you might just as well roll a set of dice.

But we can help you isolate the circumstances where putting the time and money towards an upgrade is well worth the effort. There are many reasons why you might be under pressure to invest in software maintenance services:

market-conditions

Changing
Market Conditions

Anything from a new form of customer payment options to changes in bookkeeping needs to a new popular consumer app might make it necessary for you to invest in app maintenance. It might very well be the decision that keeps your company in the red.

wide-changes

Company-
Wide Changes

 Let’s say your company or organization shifts its entire business model, or targets a new customer base, or absorbs another company with a new business offering, or ventures into a new business sector. Any of these could mean you can’t make a single move without upgrading first. That’s where a software maintenance company comes in.

client-requirements

New Client Requirements

In the ever changing digital landscape, your target consumer might demand new functionality from your website or app that makes an upgrade essential to customer retention. In these instances, app maintenance services are now your new best friend.

server-modifications

Server
Modifications

If the company you’re hosting your site or app with upgrades its hardware or software (e.g. its OS) making upgrades on your end could be mandatory in order to maintain adaptability.

When to update older technology

Your company is always evolving. As a result, app maintenance services are completely expected–and indeed inevitable. Common reasons for upgrading are:

1)The diminishing return of paying to maintain and make changes to existing technology.

2) Changing government regulations force you to adapt.

3)An older system isn't performing well or just looks outdated. But a truly seasoned software maintenance developer has seen them all and will be able to propose a solution.

modernizing

WHEN TO KEEP YOUR EXISTING SOLUTION:

If you’ve invested a lot of money into your system and it meets your needs, there’s probably o reason to upgrade just because something is new and shiny. Even if performance is starting to slow down, you can purchase newer hardware, archive data sooner, or rewrite a portion of the code and break it out into its own microservice on newer technology.

WHEN TO START FROM SCRATCH:

If you’ve invested a lot of money into your system and it meets your needs, there’s probably o reason to upgrade just because something is new and shiny. Even if performance is starting to slow down, you can purchase newer hardware, archive data sooner, or rewrite a portion of the code and break it out into its own microservice on newer technology.

If the new technology will:

  • Increase productiving
  • Improve customer engagement
  • Improve communication
  • Improve ease of maintenance
  • Reduce costs
  • Improve performance and scalability
  • Improve security

Controlling project costs

The best software maintenance consultants will get to know all the variables in your project to anticipate budget range. They’ll work diligently to outline them all at the onset of the project for maximum transparency. The full costs of the project will include not just the development of the software but also implementing it within your company. Other variables include:

cost1
  • COMPLEXITY

     If your app maintenance goals involve complex functionality and advanced coding to meet your new parameters, extra personnel and development time will be required, but your consultant will advise.

  • PROJECT LENGTH

    Every business has different scalability requirements that need to be identified and scoped for as you flesh out your project. For example, with the app maintenance services you’re looking to engage, how many variables will affect your build? Is it just adapting to a new OS? Has your company acquired a new business model it needs to conform the software to? 

  • IMPLEMENTATION

    Depending on the time developers need to write code for each screen, your costs will vary proportionally. If a social app only needs 4-5 user screens, but a business platform requires 20-30, your software maintenance developer will detail how those equal very different budgets and timelines.

  • MAINTENANCE

    Reaching MVP (minimum viable product) is often just the first phase of any app maintenance project. Updates in business processes, regulations and requests for new features usually require additional coding to make things fully compliant with new requirements.

  • INFRASTRUCTURE

    An expert software maintenance developer will not just execute the upgrades you need, but advise on how best to house it as well. The modern solution is typically to host it in the cloud, if you’re not doing so already. While these costs vary, it’s usually to your financial advantage to do so, but your partner can provide cost analysis comparisons for different solutions.

The Baytech difference

As a premiere software maintenance company, one of our key differentiators is that we never use offshore resources. This allows us to maximize quality control while still offering peerless services at competitive rates. We get the job done right the first time, so costly rewrites don’t come up later. As an agile mid-sized software maintenance developer, we focus on maintaining an efficient team of highly trained and dedicated engineers.

A long tradition of success

Originally founded in 2007, Baytech has provided software maintenance consulting solutions for companies of all sizes, from small start-ups to Fortune 500 companies across a wide range of industries, totalling more than 100 separate projects.

With a team of more than 15 highly skilled software architects on site, we never rely on offshore developers for our software maintenance services. Our founders Bryan and Jeff have tackled nearly every challenge imaginable in the industry and have the experience to guide you to the efficient, effective and successful solution you’re looking for from a software maintenance development.

Learn more about our history here.

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Avoiding project failure

Delivering industry-leading app maintenance services always involves potential obstacles. But by taking every conceivable precaution, it’s easier to avoid an unsatisfactory result. Aligning on expectations, timelines and logistics with your partner is 90% of the battle. In order to reach your expectations, we work with our clients to make sure they have the right support team on their end to ensure long-term viability. Be aware of the following factors:

planning

UPFRONT PLANNING

Your partner needs to know your goals, desired customers, estimated budget and your approval process up-front to stay on track and avoid surprises.

deadlines

DEADLINES

 If your partner feels the proposed timing is unrealistically tight to provide the best software maintenance services, the smart move is to suggest an alternate timeline to avoid a disappointing final product.

iterative-process

ITERATIVE PROCESS

With an app maintenance company that believes in an iterative development process, you’ll see multiple iterations of the software as you go, allowing check-ins throughout. Regular deliverables and demos ensure a healthy awareness of development progress and a consistent feedback loop, so you there are no surprises.

communication

COMMUNICATION

Building software involves constant back & forth. With your commitment to eliminating lag-time and providing smooth, efficient, timely feedback throughout, we can complete your project on time and on budget.

A smarter collaboration process

After nearly 15 years of successful projects in software maintenance development, we’ve learned that the best results begin with us all being on the same page at the start. So we go out of our way to get to know your goals, end-users, logistics, variable and timelines as deeply as possible before we begin. The more we know up front, the less backtracking later. Here’s our 5-step action plan:

1.

DISCOVERY

The first phase is the meeting of the minds. Here’s where we get to know your vision, find out how it aligns to our skills and experience, and truly do our homework before beginning our app maintenance services. Our founders oversee every step for quality control.

2.

ESTIMATE

We kick off each project with an upfront agreement on cost and timing. We’ll offer a plan for software maintenance consulting that will be truly worth the investment, providing specific details about what you can hold us accountable for at each phase.

3.

ARCHITECT

Our principal skillset as a software maintenance company resides here. Our team gets to work, using only in-house developers, applying the right tools and strategies to make your project a success. And our online project management portal provides transparency throughout the process. 

4.

BUILD

Here’s where our architects and developers bring your vision to reality. We loop in your team, give them the reigns, get real-time feedback and adjust, making sure you get the software maintenance services you’re looking for.

5.

LAUNCH

We’ll be right beside you as you bring your solution into the world. This is where you and your customers will truly reap the benefits of working with a top-tier software maintenance company. And as your company grows, we can help you make updates to keep things running at peak efficiency.

Recent case studies

A quick overview of some of our software maintenance consulting projects for recent clients:

A range of industry experience

We’ve completed software maintenance services for the following industries:

advertising

Advertising

Gaming

Gaming

real-estate

Real-estate

finance

Finance

eduction

Education

telecommunications

Telecommunications

software

Software & High-Tech

start-ups

Start ups

healthcare

Healthcare

Satisfied clients

Ultimately, as a software maintenance company, we only succeed if you do. With each app maintenance solution we’ve completed in our long history, we want each client so satisfied they gladly recommend us to their industry friends.

We’re as obsessive about our services as you are about your company’s mission. And since most of our future business comes from satisfied customers, your satisfaction is our number one priority. If you’re happy, we’re happy.

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