Software Maintenance Consultants

A survival guide for selecting Software Maintenance Consultants

Maintenance consultants

If you’re in charge of software maintenance and support services systems at your company, you have a lot of responsibility on your shoulders. You’re constantly weighing the pros and cons of upgrading your company’s software support to accommodate changing business conditions.

You have to make informed software support systems consulting assessment, and it’s easy to feel like you might just as well roll a set of dice.

But we can help you isolate the circumstances where putting the time and money towards an upgrade support system service is well worth the work. There are many reasons why you might be under pressure to invest in design software maintenance services:

Market conditions

Changing Market Conditions

Anything from a new form of customer payment options to changes in bookkeeping needs to a new popular consumer app might make it necessary for you to invest in application maintenance and more modern software support service systems. It might very well be the decision that can help keep your company in the red.

Wide changes

Company- Wide Changes

Let’s say your company or organization shifts its entire business design, targets a newer customer base, or absorbs another company with a new business offering, or ventures into a different business sector. Any of these could mean you can’t make a single move without upgrading software first. That’s where software maintenance consulting services company can provide its design and support services expertise.

Client requirements

New Client Requirements

In the ever-changing digital landscape, your target consumer might demand new functionality from your website, application, or software that makes an upgrade essential to customer service retention. In these instances, maintenance services and design support management are now your best friend.

Server modifications

Server Modifications

If the company you’re hosting your site or application or software with upgrades its hardware or software (e.g., it's OS), making upgrades on your end could be mandatory to help maintain and support adaptability.

When to update older technology

Your company is always evolving. As a result, software maintenance services are completely expected–and indeed, inevitable. Common reasons for upgrading are:

1)The diminishing return of paying to maintain and make changes to existing technology services.

2) Changing government regulations force you to adapt.

3) An older system isn't performing well or just looks outdated. But a truly seasoned software maintenance developer has seen them all and will be able to propose a solution.

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WHEN TO KEEP YOUR EXISTING SOLUTION:

If you’ve invested a lot of money into your system and it meets your needs, there’s probably no reason to upgrade just because something is new and shiny. Even if performance starts to slow down, you can purchase more modern hardware, archive data sooner, or rewrite a portion of the code and break it out into its own microservice on newer technology.

WHEN TO START FROM SCRATCH:

If you’ve invested in your system, and it doesn't quite meet your needs, there's probably a reason to upgrade to something new. If software performance is starting to slow down, it's time to purchase more modern hardware support or even upgrade your software systems to help keep your business performing at its potential. Our software solutions and maintenance consulting team can provide you with the support services that you need.

If the new technology will:

  • Increase productiving
  • Improve customer engagement
  • Improve communication
  • Improve ease of maintenance
  • Reduce costs
  • Improve performance and scalability
  • Improve security

Controlling project costs

The best software maintenance consultants will get to know all the variables in your project to anticipate the budget range. They’ll work diligently to outline their design at the onset of the project for maximum transparency and support management. The project’s full costs will include not just the development of the software support solutions but also implementing it within your company. Other variables include:

Cost1
  • COMPLEXITY

    If your software maintenance support goals involve complex functionality and advanced coding to meet your parameters, extra personnel and development time will be required, but your software consultant will advise.

  • PROJECT LENGTH

    Every business has different scalability requirements that need to be identified and scoped for as you flesh out your project. For example, with the software maintenance services you’re looking to engage in, how many variables will affect your build? Is it just adapting to a new OS? Has your company acquired a new business model it needs to conform the software to?

  • IMPLEMENTATION

    Depending on the time software developers need to write code for each screen, your costs will vary proportionally. If a social app only needs 4-5 user screens, but a business platform requires 20-30, your software maintenance developer will detail how those equal very different budgets and timelines.

  • MAINTENANCE

    Reaching MVP (minimum viable product) is often just the first phase of any app support and maintenance services project. Updates in business processes, regulations like rights reserved laws, and requests for new features usually require additional coding support services solutions to make things fully compliant with the requirements.

  • INFRASTRUCTURE

    An expert software maintenance developer will not just execute the upgrades you need but advise on how best to house them. The modern solution is typically to host it in the cloud if you’re not doing so already. While these costs vary, it’s usually to your financial advantage to do so. Still, your software maintenance support and consulting services partner can provide cost management analysis comparisons for different solutions.

The Baytech difference

As a premiere software maintenance company, one of our key differentiators is that we never use offshore resources. This allows us to maximize quality control while still offering peerless services at competitive rates. We get the job done right the first time, so costly rewrites don’t come up later. As an agile mid-sized software maintenance developer, we focus on maintaining an efficient team of highly trained and dedicated engineers.

A long tradition of success

Originally founded in 2007, Baytech has provided software maintenance consulting and development solutions for companies of all sizes, from small start-ups to Fortune 500 companies across various industries, totaling more than 100 separate projects. Specializing in software maintenance management and support services, we can provide services solutions for your needs.

With a team of more than 15 highly skilled software development specialists and design architects on site, we never rely on offshore developers for our software maintenance services. Our founders Bryan and Jeff, have tackled nearly every challenge imaginable in the industry and have the experience to guide you to the efficient, effective and successful solution you’re looking for from a software maintenance development.

Learn more about our history here.

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Avoiding project failure

Delivering industry-leading software maintenance services always involves potential obstacles. But by taking every conceivable precaution, it’s easier to avoid an unsatisfactory result. Aligning expectations, timelines, and logistics with your software development maintenance and management company is 90% of the battle. To reach your expectations, we work with our clients to make sure they have the right maintenance support team on their end to ensure long-term viability. Be aware of the following factors:

Planning

UPFRONT PLANNING

Your software maintenance consultants need to know your goals, desired customers, estimated budget, and your approval process up-front to stay on track and avoid surprises. From your ideal software to ideal website or application.

Deadlines

DEADLINES

Suppose your software maintenance partner feels the proposed solution’s timing is unrealistically tight to provide the best software maintenance services. In that case, the smart move is to suggest an alternate timeline to avoid a disappointing final product.

Iterative process

ITERATIVE PROCESS

With a software maintenance company that believes in an iterative process, you’ll see multiple software iterations as you go, allowing check-ins throughout. Regular deliverables and demos ensure a healthy awareness of the progress and a consistent feedback loop, so you have constant support, and there are no surprises.

Communication

COMMUNICATION

Building and maintaining a software system involves constant back and forth. With your commitment to eliminating lag-time and providing smooth, efficient, timely feedback throughout, we can complete and provide your project solutions on time and budget.

A smarter collaboration process

After nearly 15 years of successful projects in software support and maintenance development solutions services, we’ve learned that the best results begin with us all being on the same page at the start. So we go out of our way to get to know your goals, end-users, logistics, variables, and timelines as deeply as possible before we begin. The more we know upfront, the less backtracking later. Here’s our 5-step action plan:
1.

DISCOVERY

The first phase is the meeting of the minds. Here’s where we get to know your vision, find out how it aligns with our skills and experience, and truly do our homework before beginning our app maintenance services. Our founders oversee every step for quality control.

2.

ESTIMATE

We kick off each project with an upfront agreement on cost and timing. We’ll offer a plan for our software maintenance consulting services that will be truly worth the investment, providing specific details about what you can hold us accountable for at each phase.

3.

ARCHITECT

Our principal skill set as a software maintenance services company resides here. Our team gets to work, using only in-house software support developers, applying the right tools and strategies to make your project a success. And our online project management portal provides transparency throughout the services process.

4.

BUILD

Here’s where our architects and developers bring your vision to reality. We loop in your team, give them the reigns, get real-time feedback, and adjust, making sure you get the software maintenance services and system support you’re looking for.

5.

LAUNCH

We’ll be right beside you as you bring your software systems solution into the world. This is where you and your customers will truly reap the benefits of working with a top-tier software maintenance services company. And as your company grows, we can work with and help you make updates to keep things running at peak efficiency.

Case Studies

A quick overview of some of our software maintenance solutions for recent clients:

A range of industry experience

We’ve completed software maintenance solutions for the following industries:

Advertising

Healthcare

Software

Gaming

Start ups

Telecommunications

Real-estate

Finance

Education

Satisfied clients

Ultimately, as a software maintenance consultant, we only succeed if you do. With each software maintenance project we’ve completed in our long history, we want each client so satisfied they gladly recommend us to their industry friends. We’re as obsessive about our services as you are about your company’s mission. And since most of our future business comes from satisfied customers, your satisfaction is our number one priority. If you’re happy, we’re happy.

Get in Touch

Software is what you depend on to get things done.

Baytech is who you depend on for software.