American Allied Health

THE PROJECT

Custom Software Dev for Healthcare Certification Org

Custom Software Development DevOps Managed Services Web Development

$200,000 to $999,999

Sep. 2023 - Mar. 2024

PROJECT SUMMARY

A healthcare certification organization hired Baytech Consulting to rebuild their website. The team developed a learning system using Angular, TypeScript, .NET, C#, and ASP.NET.

THE REVIEW

Their clear metric results and accountability were impressive.

June 04, 2024

(5)

Quality:
5.0
Schedule:
5.0
Cost:
5.0
Willing to refer:
5.0

FEEDBACK SUMMARY

After the launch, the client saw over 20% increase in their average monthly revenue and positive comments from happy users. Baytech Consulting promptly delivered milestones and communicated effectively via Microsoft Teams. Overall, they delivered clear results and were highly professional.

THE REVIEWER

President, Petra Medical College

Anonymous
Education
10001+
Arkansas
Phone Interview
Verified

Background

I’m an executive at American Allied Health, a national certification and credentialing organization for allied health professionals. We offer vocational career and technical education certification and continuing education for those who work in allied health careers.

We have virtual employees worldwide, but our headquarters are in Rogers, Arkansas.

Opportunity / Challenge

We needed to completely rebuild our website from the ground up, including the marketing side, a student login, and a partner portal.

Solution

What was the scope of their involvement?

Baytech Consulting provided custom software and web development services to build an LMS and CMS for us. They developed a complete learning system that allowed our students and members to log in, take online exams, study learning materials online, and receive certificate PDFs. Partners could also log in and monitor student progress.

They also worked on mobile app development for Android and iOS. Baytech Consulting built the platform using Angular, TypeScript, .NET, C#, and ASP.NET.

Overall, they worked on development and DevOps consulting. They built all the containerization; they didn’t need to focus much on the UI/UX design. The team adapted as needed and made changes along the way, but the original design was elsewhere.

What is the team composition?

We worked with five people overall. Bryan (Partner) was the architect. Michael (Senior Software Engineer) was an architect and the lead engineer. Finally, we had three other engineers: Jeff (Partner), Cristian, and Joseph (Software Engineers).

How did you come to work with Baytech Consulting?

We found them through a Google search for the best California-based web developers. Baytech Consulting came up on top, so we figured they were capable if they were on top.

How much have you invested with them?

They completed the MVP under a $600,000 budget.

What is the status of this engagement?

We launched the product in March 2024, and the project took seven months to complete. We still work with Baytech Consulting on DevOps-managed services. They also manage our server and continue with upkeep and improvements.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

Since we launched, our average monthly revenue shot up over 20%. Regarding traffic, Baytech Consulting installed Google Analytics, but we didn’t have it on the old website, so we unfortunately can’t compare. However, we know that sales have gone way up, and we’re getting feedback from our partner users who are giving awesome reviews online and telling us they love the site. Overall, our partners are happy and satisfied.

How did Baytech Consulting perform from a project management standpoint?

Project management was exceptional because they showed us the entire system they had to run their sprints. Baytech Consulting got us one consistent source of truth, and there was a clear communication platform via Microsoft Teams. It was easy to work with them because we knew the points of communication and had one platform for contact.

Additionally, they surprised us multiple times throughout the journey and hit the milestones quicker than we thought.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Michael did an amazing job on Microsoft Teams. I could write out a bug for debugging or a design requirement, and he would like the message within 10 seconds and respond within 30 seconds, which was incredible.

What did you find most impressive about them?

Their clear metric results and accountability were impressive. We actually tried three development companies before Baytech Consulting and scrapped the entire project twice. We just started again with new goals, so this was our third company. We were incredibly satisfied with their results because they were the only ones that brought tangible outcomes. 

Are there any areas they could improve?

They were expensive, but we got what we paid for. The code and systems were cutting-edge, and we got incredible documentation for everything along the way. Overall, we paid for the clear communication and actual results.

Do you have any advice for potential customers?

We had a lot of success because we had a clear MVP in mind and laid out the design and project requirements beforehand. You always risk developing problems if you have scope creep, so I recommend ensuring that you’re clear when you come in. They’ll build exactly what you want.

5
  • 5.0Scheduling
    ON TIME / DEADLINES
  • 5.0Cost
    Value / within estimates
Overall Score
  • 5.0Quality
    Service & deliverables
  • 5.0NPS
    Willing to refer